JOOB
PRIVACY POLICY
Joob LLC (“we,” “us,” “our”) is committed to
maintaining privacy protections for its users (“you,” “user,” or “users”). Our
Privacy Policy (“Privacy Policy” or “Policy”) is designed to help you
understand how we collect, use, communicate, disclose, and make use of your
personal information, and how we protect the data and information you provide
to us when you use our service by accessing our mobile application. “Service”
as used in this Policy refers to our services accessed through our mobile
application.
Your privacy is very important to us. We reserve
the right to change this policy at any time, of which changes you will be
promptly updated. If you want to make sure that you are up to date with the
latest changes, we advise you to frequently visit this page.
By accessing and using our Service, you accept
our Policy and Terms Of Use Agreement, and you express
consent to our collection, storage, use, and disclosure of your personal
information as described in this Policy.
What User Data We Collect
When you use our service, we may collect “Non-Personal
Information” and “Personal Information.”
Non-Personal Information includes information
that cannot be used to personally identify you, which includes, but is not
limited to the following:
·
Anonymous usage data
·
General demographic information
·
Referring/exit pages and URLs
·
Platform types
·
Preferences you submit and those that are generated based on the
date you submit and number of clicks.
Personal Information includes information that is personal to you,
which you submit to us through the registration process and at other times for
usage of our service. This personal information includes, but is not limited to
the following:
·
Your contact information such as your phone number, address, and
email
·
A photograph of you, when and where appropriate
·
Other information such as interests and preferences.
·
Data profile regarding your online behavior on the Service.
This information also includes information in your profile, or
information you provide to us via an email, text, telephone call, or by some
other similar means. We also collect information about how you use our
Services, such as the types of content you view or engage with or the frequency
and duration of your activities. Your telephone calls and other communications
with us are usually recorded or monitored for quality control, training, or for
similar purposes. We also collect information about any purchases from us or
transactions from us (if any). This includes your payment information, such as
your credit or debit card number and other card information, and other account
and authentication information, as well as billing, shipping, and contact
details.
Why We Collect Your Data
Before or at the time we collect your personal
information, we will identify the purposes for which information is being
collected. We will collect and use personal information solely with the
objective of fulfilling those purposes specified by us and for other compatible
purposes, unless we obtain your prior consent or as required by law. We will
collect personal information by lawful and fair means and, where appropriate,
with the knowledge or consent of the individual concerned.
In general, we are collecting your data for
several reasons:
·
To help us better communicate with you and provide you with
technical support
·
To understand your needs and to improve our services and products
to meet those needs.
·
To send you promotional emails containing offers or information we
think you will find interesting.
·
To possibly display interest-based ads for features, products, and
services that might be of interest to you. However, we will not use information
that personally identifies you to display interest-based ads.
·
To customize our Services according to your online behavior and
personal preferences.
How we collect your Information
1. Via Technology
To activate and use our Service, you do not need to submit any
Personal Information other than your phone number, or email, and zip code. To
use our Service thereafter, you do need to submit further Personal Information,
which may possibly include email, education, address, skills, work experience,
etc. However, in an effort to improve the quality of the Service, we track
information provided to us by our software application when you view or use our
Service, such as the type of browser you use, the time and date of access, and
other information that does not personally identify you.
When you use our Service, our servers automatically log certain
information about your use of our Service, such as your IP address, your
browser type, operating system, browser language, and service provider. We also
collect information about your activities related to our Service, such as the
pages you visit or the ads or links you click on. We use this information to
provide and adapt our service to take into account the technical capabilities
of our users as well as identify issues with the website and user’s experience
of it.
We automatically collect and store certain types of information
about your use of the Services, including information about your interaction
with content and services. Like many websites, we may use “cookies” and other
unique identifiers, and to enable our systems to recognize your device and to
provide and improve the Services. For more information about this, please refer
to section Our Cookie Policy.
Mobile Analytics: When you download and use our
application, we may use mobile analytics software to help us better understand
the functionality of our application on your mobile device. Our analytics may
record how often you use the application, how you use the application,
aggregated usage, performance data and where you downloaded the application
from.
2. Via Information you provide us by registering
for an account
In addition to the information provided
automatically by your browser when you use our Services, to become a registered
user or subscriber, you will need to create a personal profile. You can create
a profile by registering with the Service and entering your phone number,
email, address, and creating a username and a password. By registering, you are
explicitly authorizing us to collect, store, and use your email address in
accordance with this Policy.
3. Children's Privacy
The Site and the Service are not directed or
intended for use by anyone under the age of 18. The Site does not allow anyone
under the age of 18 to sign up for the Services. We do not knowingly collect
personal information from children under the age 18 without the prior consent
and expressed authorization of the child’s parent or guardian. In the event
that we learn that we have gathered personal information from anyone under the
age of 18 without the consent of a parent or guardian, we will delete that
information as soon as reasonably possible. If you believe we have collected
such information, please contact us at Joobapp23@gmail.com.
Safeguarding and Securing the Data
We are committed to securing your data and
keeping it confidential. We have done all in our power to prevent data theft,
unauthorized access, and disclosure by implementing the latest technologies and
software, which help us safeguard all the information we collect online. We
will make readily available to users information about
our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles
to ensure that the confidentiality of personal information is protected and
maintained. If you post services related to your business, we will ask you for
information about service and your business information. This includes
information about your service, and details about your business.
Your account is protected by your account
password and we urge you to take steps to keep your personal information safe
by not disclosing your password and by logging out of your account after each
use. We further protect your information from potential security breaches by
implementing certain technological security measures including encryption,
firewalls and secure socket layer technology. However, no security system is
impenetrable, and we cannot guarantee the security of our system at all times.
The measures of security that we have in place do not guarantee that your
information will not be accessed, disclosed, altered, or destroyed by breach of
such firewalls and secure server software. By using our Service, you
acknowledge that you understand and agree to assume these risks.
Identity Verification: We may use identity verification services
provided by a third-party provider to verify your identity documents, confirm your
identity, and protect against fraud and abuse. When you create an account, you
may be asked to submit valid identification proofs, along with a self-image.
Our third-party provider may use a combination of machine learning tools and
optical scans to authenticate your identity documents, and may use facial
recognition technology to produce a unique biometric identifier based on facial
geometry that can be used to compare your self-image to the identity document
you provided to determine the likelihood that the images are a “match.” We do
not receive the biometric identifier generated from the images. It is generated
and held by our third-party provider until we are informed that the biometric
identifier is no longer needed for the purposes described in this paragraph,
which will occur no later than 3 years after your last interaction with us. For
identity verification and security purposes, we will have access to the
self-image and will receive the information extracted from the identity scan of
the ID document as well as the results of the identity verification process. We
may use this process and associated information to verify your identity,
authenticate your identity documents, and protect against fraud and
misrepresentation. We do not use, disclose, or retain your biometric
information for any other commercial purpose. Our third-party provider
processes this information on our behalf strictly in accordance with our
contractual agreements.
Your Rights Regarding the Use of Your Personal
Information
You have the right at any time to prevent us from contacting you
for marketing purposes. When we send a promotional communication to a user, the
user can opt out of further promotional communications by following the
unsubscribe instructions provided in each promotional email. You can also
indicate that you do not wish to receive marketing communications from us in
the Settings on the Service. Please note that notwithstanding the promotional
preferences you indicate by either unsubscribing or opting out, we may continue
to send you administrative emails including, for example, periodic updates to
our Policies.
Our Cookie Policy
Once you agree to allow our Service to use
cookies, you also agree to use the data it collects regarding your online
behavior (analyze web traffic, web pages you spend the most time on, and
websites you visit).
The data we collect by using cookies is used to
customize our website to your needs. After we use the data for statistical
analysis, the data is completely removed from our systems.
Please note that cookies do not allow us to gain
control of your computer in any way. They are strictly used to monitor which
pages you find useful and which you do not so that we can provide a better
experience for you.
If you want to disable cookies, you can do it by
accessing the settings of your internet browser.
Usage and Sharing of Information
Personal Information: In general, Personal Information you provide
is used to help us communicate with you and provide you with a better
Service.
Except as otherwise stated in this Policy, we do
not sell, trade, rent, or otherwise share your Personal Information for
marketing purposes with third parties without your prior consent. We do share
Personal Information with vendors who are performing services for us, such as
for our email communications who are provided access to the user’s email
address for purposes of sending emails from us. Those vendors use your Personal
Information only at our direction and in accordance with our Policy.
We may share Personal Information with outside
parties if we have a good-faith belief that access, use, preservation, or
disclosure of the information is reasonably necessary to meet any applicable
legal process or enforceable governmental request; to enforce applicable Terms
of Service, including but not limited to, the investigation of potential
violations; address fraud, security or technical concerns; or to protect
against harm to the rights, property, or safety of our users or the public as
required or permitted by law.
Non-Personal Information: In general, we use Non-Personal Information to
help us improve the Service and customize the user experience. We also
aggregate Non-Personal Information in order to track trends and analyze use
patterns on the Site. This Policy does not limit in any way our use or
disclosure of Non-Personal Information and we reserve the right to use and
disclose such Non-Personal Information to our partners, advertisers, and other
third parties at our discretion.
In the event we undergo a business transaction
such as a merger, acquisition by another company, or sale of all or a portion
of our assets, your information may be among the assets transferred. You
acknowledge and consent that such transfers may occur and are permitted by this
Policy, and that any acquirer of our assets may continue to process your
information as set forth in this Policy. If our information practices change at
any time in the future, we will post the changes so that you may opt out of the
new information practices. We suggest that you check the Service periodically
if you are concerned about how your information is used.
Links to Other Websites
As part of our Service, we may provide links to
or compatibility with other websites or applications. However, we are not
responsible for the privacy practices employed or information or content
presented by those other websites or applications. Therefore, this Policy does
not apply to your use of a third-party website or application accessed by
selecting a link on our Service. In addition, if you click on these links, we
are not held responsible for your data and privacy protection. These
third-party advertising partners may collect information about you when you
interact with their content, advertising, and services. Visiting those websites
is not governed by this Policy agreement. We encourage our users to read the
privacy statements of other websites and applications before proceeding to use
them.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the
use and collection of your personal data. You can achieve this by doing the
following:
When you are filling the forms on the Service,
make sure to check if there is a box which you can leave unchecked, if you
don't want to disclose your personal information.
If you have already agreed to share your
information with us, feel free to contact us via email and we will be more than
happy to change this for you.
We will not lease, sell, or distribute your
personal information to any third parties unless we have your permission. We
might do so if the law forces us. Your personal information will be used when
we need to send you promotional materials if you agree to this privacy policy.
Contact Us
If you have any questions regarding this Policy,
or our practices in general, please contact us by sending us an email to Joobapp23@gmail.com
Last Update: This Privacy Policy was last
updated on February 24, 2023